NOC Engineer – Malta

We are looking for some NOC Engineer’s to join our 24/7 team. Operating from the Malta office, having strong technical skills an unbending desire to make things right, the candidate will be supporting the systems of our casino & sportsbook platform which drives dozens of gaming websites and provides sport events to hundreds of thousands of players worldwide

Main Tasks:

– Proactive monitoring of all production networks, servers, applications and services
– Provide timely response to all incidents, outages and performance alerts
– Categorize issues for escalation to appropriate technical/operational teams
– Perform basic troubleshooting and operational tasks such as deployment of patches and script execution
– Single-Point-of-Contact for all communication in relation to production issues
– Manage, maintain and improve ticketing system and surrounding processes
– Notify customer and third-party service providers of issues, outages and remediation status
– Other duties / projects assigned by management
– Participate in a 24/7 shift rotation schedule being; day, night, rest, off

Experience and Skills:

– Experience working in a 24×7 mission critical environment
– Basic system administration skills on Linux and Windows Systems
– Basic database administration skills (SQL)
– Basic network troubleshooting skills
– Ability to work on multiple tasks simultaneously and prioritize
– Excellent interpersonal and communication skills
– Willing to work shifts including weekends, in a 24/7/365 NOC environment
– Previous experience in the gaming industry will be considered as an asset

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